Last Updated: November 4, 2025
Welcome to 7statetea.com (“Website”, “we”, “our”, “us”). These Terms and Conditions (“Terms”) govern your access to and use of our website and services. By visiting or making a purchase through our Website, you agree to be bound by these Terms. Please read them carefully before using our services.
If you do not agree with these Terms, you may not use our Website or purchase our products.
1. General Information
Website Name: 7statetea.com
Email: hello@7statetea.com
Business name: Milton Vulcanizing Works.
Nature of Business: Online retail of premium teas and tea-related products.
We reserve the right to modify, update, or change these Terms at any time. Changes will be effective immediately upon posting on this page. It is your responsibility to review these Terms periodically for updates.
2. Eligibility
By using this Website, you confirm that you are at least 18 years of age or are accessing the Website under the supervision of a parent or legal guardian.
3. Products and Pricing
We make every effort to display our products, descriptions, and pricing accurately. However, minor variations in color, flavor, or packaging may occur due to natural differences in tea harvests or display limitations.
Prices are subject to change without notice. All prices listed on the Website are in Indian Rupees (INR) and are inclusive of applicable taxes unless stated otherwise.
4. Orders and Payments
When you place an order, you agree to provide current, complete, and accurate purchase and account information.
We reserve the right to refuse or cancel any order due to:
- Product unavailability
- Errors in pricing or product information
- Suspicious or fraudulent transactions
Payment for all purchases must be made through the approved payment gateways available on our Website. Orders will be processed only after successful payment confirmation.
5. Shipping and Delivery
We deliver across India through our trusted logistics partners.
Estimated delivery timelines will be displayed at checkout but may vary depending on location, courier availability, and unforeseen delays.
For more information, please refer to our Shipping Policy (if applicable).
6. Return, Refund, and Replacement Policy
As tea is a consumable product, returns are accepted only in cases of:
- Damaged, defective, or wrong items received.
To initiate a return, please contact us at hello@7statetea.com within 3 days of delivery, along with order details and supporting images.
Refunds or replacements will be processed after verification. For detailed information, please refer to our Refund & Return Policy page.
7. Intellectual Property
All content on this Website, including but not limited to text, graphics, logos, images, product names, and design elements, is the intellectual property of 7 State Tea and is protected by applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or exploit any content without prior written consent from us.
8. User Conduct
You agree not to:
- Use the Website for any unlawful purpose.
- Attempt to gain unauthorized access to the Website or its systems.
- Post or transmit harmful or offensive content.
- Interfere with the Website’s operation or other users’ experience.
We reserve the right to suspend or terminate your access for violations of these Terms.
9. Limitation of Liability
To the fullest extent permitted by law, 7 State Tea shall not be liable for any indirect, incidental, consequential, or punitive damages arising from your use of our Website or products.
Our total liability for any claim shall not exceed the total amount paid by you for the product in question.
10. Disclaimer
All products are sold “as is.”
While we take utmost care to ensure product quality, tea is a natural agricultural product and may vary slightly in taste or aroma between batches.
We do not guarantee that the Website will always be uninterrupted, error-free, or secure.
11. Third-Party Links
Our Website may contain links to third-party sites for payment processing or additional information.
We are not responsible for the content, privacy practices, or policies of such third-party websites.
12. Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.
13. Governing Law and Jurisdiction
These Terms are governed by and construed in accordance with the laws of India.
Any disputes arising shall be subject to the exclusive jurisdiction of the courts of Assam, India.
14. Contact Us
If you have any questions about these Terms, please contact us at:
📧 Email: support@7statetea.com
📞 Phone: +91 9954485959
🌐 Website: www.7statetea.com